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Night Auditor - Wyndham Garden Chinatown

Wyndham Worldwide


**Night Auditor - Wyndham Garden Chinatown**


Duties and Functions

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

The duties and functions for the Night Auditor position include but are not limited to:

+ Ability to work with and understand financial information and data, and basic arithmetic functions.

+ Must be willing to cross train in other accounting or hotel-related areas.

+ Ability to prioritize job functions in order to meet deadlines.

+ Performing guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).

+ Auditing and reconciling financial and statistical reports.

+ Preparing and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.

+ Preparing and distributing month-end reports.

+ Auditing and reconciling all Front Desk and Food & Beverage Cashier's work.

+ Auditing, reconciling, consolidating, and transmiting all credit cards on a timely basis.

+ Prioritizing job functions in order to meet deadlines.

+ Ensuring accuracy of all numbers reported including statistics.

+ Inputing and updating financial information into corporate communications network.

+ Performing daily, weekly, monthly and annual data processing system functions as required.

+ Keeping management abreast of any unusual operational or financial events and/or deviations of policies or procedures.

+ Ensuring overall guest satisfaction.

+ Responding to governmental inquiries upon receipt.

+ Handling guest requests.


* Knowledge of Opera preferred

* General Requirements

+ Maintain a warm and friendly demeanor at all times.

+ Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

+ Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

+ Must be able to multitask and prioritize departmental functions to meet deadlines.

+ Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

+ Attend all hotel required meetings and trainings.

+ Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.

+ Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

+ Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations.

+ Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.


Qualifications Standards

The qualifications for the Night Auditor position include but are not limited to:

High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.

+ Guest Service Experience preferred.

+ Computer knowledge/skills required.

+ Flexible and long hours sometimes required.

+ Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

+ Late/Overnight shift.

**Job:** Guest Services

**Primary Location:** United States of America-New York-New York

**Employee Status:** Regular

**Schedule:** Full-time

**Organization:** Wyndham Hotel Group - Wyndham Hotel Management

**Job Posting:** Sep 11, 2017, 4:33:55 PM

**Requisition ID:** 1713809

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