Night Auditor - Wyndham Garden Chinatown
NEW YORK NY 10176
**Night Auditor - Wyndham Garden Chinatown**
Duties and Functions
The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
The duties and functions for the Night Auditor position include but are not limited to:
+ Ability to work with and understand financial information and data, and basic arithmetic functions.
+ Must be willing to cross train in other accounting or hotel-related areas.
+ Ability to prioritize job functions in order to meet deadlines.
+ Performing guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).
+ Auditing and reconciling financial and statistical reports.
+ Preparing and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
+ Preparing and distributing month-end reports.
+ Auditing and reconciling all Front Desk and Food & Beverage Cashier's work.
+ Auditing, reconciling, consolidating, and transmiting all credit cards on a timely basis.
+ Prioritizing job functions in order to meet deadlines.
+ Ensuring accuracy of all numbers reported including statistics.
+ Inputing and updating financial information into corporate communications network.
+ Performing daily, weekly, monthly and annual data processing system functions as required.
+ Keeping management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
+ Ensuring overall guest satisfaction.
+ Responding to governmental inquiries upon receipt.
+ Handling guest requests.
* Knowledge of Opera preferred
* General Requirements
+ Maintain a warm and friendly demeanor at all times.
+ Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
+ Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
+ Must be able to multitask and prioritize departmental functions to meet deadlines.
+ Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
+ Attend all hotel required meetings and trainings.
+ Maintain regular attendance in compliance with Wyndham Standards, as required by scheduling, which will vary according to the needs of the hotel.
+ Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
+ Comply with Wyndham Standards and regulations to encourage safe and efficient hotel operations.
+ Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
The qualifications for the Night Auditor position include but are not limited to:
High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
+ Guest Service Experience preferred.
+ Computer knowledge/skills required.
+ Flexible and long hours sometimes required.
+ Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
+ Late/Overnight shift.
**Job:** Guest Services
**Primary Location:** United States of America-New York-New York
**Employee Status:** Regular
**Organization:** Wyndham Hotel Group - Wyndham Hotel Management
**Job Posting:** Sep 11, 2017, 4:33:55 PM
**Requisition ID:** 1713809